Working in the Travel and Tourism industry is all about making traveling an enriching and enjoyable experience for every individual by providing quality services. If you have a pleasant personality, excellent language and communication skills and knowledge about travel through personal experience – this probably is a great career option for you.
With the recent developments in transportation and communication, traveling, both domestically and internationally has come to be unproblematic. Whether your purpose of traveling is business, adventure or just a vacation, a large group of people belonging to the Travel and Tourism industry are there to make your experience trouble free. This industry is the largest foreign exchange earner and it provides employment to millions of people. Hence the industry has a number of career options to offer and the scope of employment is unbounded.
Employment opportunities exist in both the public and the private sector in this industry. In the public sector, you can work in the Directorates and Departments of tourism of the center and the state, guides etc. In the private sector, on the other hand you can secure a job in a travel agency, hotel, airline, transport agency or a cargo company. Since this industry is a relatively new one, there are not a huge number of experienced individuals. Hence, you can move up the ladder fast and establish your own agency after a few years.
Options in Tour and Travel Industry –
Travel Agencies: These institutions facilitate travel and other services for all individuals traveling for vacations or business purposes. Providing information about the destination, hotel ratings, the cheapest and the fastest mode of transport, visas, foreign exchange etc. is the job of a travel agent. Travel agencies are divided into roughly four departments- the Accounts, Tours, Travel and Cargo. A course in travel and tourism will help you to get a suitable job.
Tourism Department: This department consists of reservation and counter staff, sales and marketing staff, tour planners, tour guides, information assistants and officers in the Directorate and Department of tourism. These officers for the Directorate and Department of tourism are chosen from the civil services and their job is to promote and plan tourism. Information assistants provide knowledge concerning destinations and plan itenaries. They are selected through a competitive exam which is held by the Staff Selection Commission. Guides too are divided into three categories namely regional, state and local. In order to be a guide, you must have knowledge about history, art, architecture and language.
Hotels: Hotels provide travelers with food and accomadation services. This service industry requires skilled and professional individuals and it’s manpower requirements are vast. Jobs related to front office, operations, house keeping, food and beverages, accounting, management and public relations are available. A course in hotel management would help you to get a suitable job.
Transport: Transport refers to means of traveling from one place to another. Air, railways, road and sea are the basic categories that transport is divided into.
Road transport: Coaches and tourist cars provide scope for self employment. Drivers with good conversation skills and knowledge of different languages are ideal for this job.
Airlines: This sector of the travel and tourism industry is in great demand. The ground staff and the airlines need smart and presentable professionals with a degree in hotel management or travel and tourism. Traffic assistants, reservation and counter staff, air hostess & flight pursuers, sales and marketing staff and people to provide customer services are all required. Airlines like Indian Airlines, Emirates, British Airways and Air India pay attractive salaries and provide a number of added benefits too.
Tour operators: These individuals organize tours and manage travel and stay of their clients. They conduct tours to known tourist attractions and some of them help the tourists indulge in adventure sports like river rafting and rock climbing. To do this job, you have to have a pleasant personality, detailed knowledge concerning travel and language skills.
Holiday consultants: This is a relatively new career option in the travel and tourism industry. These professionals provide all the information to their clients. They sell the holiday, plan the itenary, make the travel plan, book the tickets and provide all the other details which are required.
Top Agencies and Companies
Thomas Cook, Coz and Kings, SOTC, RCI, Emirates, Indian Airlines, British Airways etc.
So if you are hard-working and dedicated professional, you can rise to top positions soon and can even start your own travel agency. A job in Travel & Tourism industry will provide good salaries and perks too. Hence, for the adventurous and the travel minded, this industry is the place where you should be building your caree